FTC sues Amazon over ‘deceptive’ Prime sign-up and cancellation process
August 9, 2023
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Annie Palmer
Complaint PDF here:
https://ftc.gov/system/files/ftc_gov/pdf/amazon-rosca-public-redacted-complaint-to_be_filed.pdf
"Amazon used an internal term called “Iliad” to describe the process, referencing Homer’s epic poem about the Trojan War"