StubHub: Dark patterns in event ticket sales
May 3, 2025
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HallOfShame.Design
In August 2024, the Washington, D.C. attorney general filed a lawsuit accusing StubHub of deceptive practices. The lawsuit highlights how StubHub uses hidden fees and manipulative design tactics to mislead consumers. These practices, which include countdown timers and fake scarcity tactics, are designed to pressure customers into making quick decisions.