In this series of in-depth articles, Investigative journalist Justin Elliott looks into the various manipulative and deceptive techniques that Intuit allegedly used in their Turbotax software.
This is @Intuit mailing mngmt. How many dark patterns can you spot? Intentional hiding of "unsubscribe". Double negatives. Check to NOT receive emails but sometimes you actually sign up. And Zuckering – lets you work hard to rid of all their crap.
TurboTax pretends to delete your past information when you don’t upgrade to premium.
Administrative Law Judge Issues Initial Decision in FTC’s Case Against Intuit Inc.