"No option existed online to cancel my subscription. When I called the number, I reached a desk who transferred me to different lines and then was unable/unwilling to stop my service because my their authentification procedure required a text and then a link which was not working. I spent hours and was ultimately unsuccessful."
Dark Patterns Tip Line
November 11, 2023
Hei, @comcast / @Xfinity can we stop with the dark patterns? I just want to cancel service, I don't care to chat with your agents and your bot is just a loop. Just stop the service already.
mihaimaruseac
August 2, 2023