Dark intentions or persuasion? UX designers' activation of stakeholder and user values
April 4, 2023
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Chivukula, Shruthi Sai; Brier, Jason; Gray, Colin M.
Researchers interviewed student UX designers while they carried out a design task. They found the designers had sensitivity towards user values, but often contradicted these values through dark intentions to persuade users, thereby achieving stakeholder goals.