My wife’s very expensive EpsonAmerica printer just gave a message saying it had reached the end of its service life and proceeded to brick itself. Apparently she can pay to service it or buy a new one even though it was working fine. Outrageous!

April 4, 2023
Mark Tavern

Professor Jonathan Zittrain replies: "A printer self-bricking after awhile is a great example of 'you think you bought a product, but you really rented a service.'"

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