Articles

Ooma: Difficult to cancel subscription

September 18, 2025
|
Dark Patterns Tip Line
"It’s easy to sign up, but if you want to cancel you can’t do that online. You have to call them, navigate through a lengthy phone tree, talk to a CSR, wait to get transferred to a retention agent, answer a bunch of questions and listen to the agent babble on about trying to get you to not cancel before they will honor your cancellation."
View full article ›