Deceptive Design – formerly darkpatterns.org
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Booking.com

Booking.com pretends that it has a working button for delete account.

Airtable ID

421

The account deletion process requires the user to check their email. This makes the process unnecessarily difficult.

Oct 26, 2020

Joliejule | Oct 26, 2020

How Booking.com manipulates you.

Airtable ID

167

Many websites and applications these days are designed to trick you into doing things that their creators want... But one of the most manipulative websites I’ve ever come across is Booking.com, the large hotel search & booking service.

Sep 17, 2017

Roman Cheplyaka | Sep 17, 2017

Booking.com: Price Misdirection.

Airtable ID

130

The user’s eye is drawn to the large “Total Price” highlighted with a green background. This price; however, does not include the fees listed below in the non-highlighted section. This tricks the user into believing they are paying a lower price than they are.

May 02, 2017

Gray et al. | May 02, 2017