This 2017 article by @DannyJeremiah is still highly relevant. "Southern Rail has a UX Problem" - on the 'dark patterns' and deception in ticket vending machine design.
Southern Rail
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Danny Jeremiah
March 5, 2017
This 2017 article by @DannyJeremiah is still highly relevant. "Southern Rail has a UX Problem" - on the 'dark patterns' and deception in ticket vending machine design.