"They made it sound as if you could easily have regular US postage stamps delivered to your door. It turns they’re a private company and it is a subscription. It required you to print the postage and I couldn’t figure out how to cancel the subscription for a while. I was billed for months before I realized it."
Dark Patterns Tip Line
January 29, 2023
Stamps.com makes it difficult to close an account on their site by requiring the user to call a phone number during business hours to do so. They also hide this information on their site in the FAQs section to make it difficult to find out how to cancel the service.
Gray et al.
October 1, 2015