Academics working with StubHub carried out a huge test on hidden fees vs vs upfront fees. Users who weren’t shown fees upfront spent ≈21% more and were 14% more likely to complete a purchase. This research involved several million participants.
Stubhub
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Blake, Moshary, Sweeney & Tadelis
July 7, 2020
News article summarising the findings from the research paper "Price Salience and Product Choice". "StubHub concluded that so-called “drip pricing” [...] resulted in people spending about 21% more."
Stubhub
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Morgan Foy
February 9, 2021