United Airlines

United distracts the user with two large “No additional charge” boxes, but includes possible baggage fees in small print.

United Airlines
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Gray et al.
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July 1, 2017

@united doesn't allow you to do web check in unless you download an app and scan your passport. The app collects data it is then able to sell to 3rd parties for their own marketing purposes.

Everyone seems eager to get a slice of us...

United Airlines
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juanof9
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May 8, 2019