Deceptive Patterns
‹ All enforcement USA

In the Matter of Lord & Taylor

Jurisdiction
USA
Authority
Federal Trade Commission
Date
23 May 2016
Case number
Docket No. C-4576
Outcome
Compliance order and reprimand

Case summary

Lord & Taylor was charged for misleading consumers with undisclosed paid promotions and influencer endorsements.

Our analysis

Outcome

In the case outcome, Lord & Taylor is bound by a proposed consent order that forbids them from misrepresenting paid commercial advertising as originating from an independent or objective source. The order also prevents the company from falsely portraying endorsers as independent or ordinary consumers and mandates the disclosure of any undisclosed material connections between the company and influencers or endorsers. Additionally, it implements a monitoring and review program for the company's endorsement campaigns.

Parties

Federal Trade Commission and Lord & Taylor, LLC