442
The German "expat community" website @Internationsorglures their members into automatically renewing membership subscription plans & charges their credit cards without prior notification for yearly membership fees. If an @Internationsorg member decides not willing to accept that the Albatross membership was automatically renewed, they force their #darkpatterns on them by hiding the "downgrade" & "delete profile" options from the user interface & threat their members with debt collectors.
443
"Getting desperate now? This came up when I opened the @YouTube app. I don't want premium. I don't want a trial. I've said that at least a hundred times so far, now this without even a close button. Talk about @darkpatterns
439
This is a very long legal agreement that the user can only read 10 lines at a time, making it more likely for users to give up and proceed, unawares of the content of the document.
441
The Norwegian Consumer Council’s study analysed the cancellation process for Amazon Prime. The analysis shows that consumers who want to leave the service are faced with a large number of hurdles, including complicated navigation menus, skewed wording, confusing choices, and repeated nudging. Throughout the process, Amazon manipulates users through wording and graphic design, making the process needlessly difficult and frustrating to understand.
438
The traditional square stop-button has been disappearing from media players across the board. This seems like a deliberate trend; a subtle tactic to keep you "captive" - don't present the user with any obvious option to stop watching and they will be less likely to think to.
437
"Legitimate Interest sounds like "you say no, but we're making it legitimate to track you". So I don't consent but you still have a legitimate right to have relationship with my privacy? How does that work? 🤔"
435
Google appear to be tricking the user into 'enabling YouTube history' (in this case it had been disabled) so that the user can then 'choose an auto-delete option' for that history.
434
"Before you use, or subscribe to @Baremetrics, please make sure you read this. This happened today. I went to their app to try & unsubscribe because we feel that Stripe's own dashboard is good enough for us after they added reporting specifically.
429
When you try to find the unsubscribe button from peacock emails. Dark gray on a dark black background.
430
If the user attempts to click go, the cookie pop-up may appear directly below their cursor just as they are about to click, causing them to inadvertently opt in to tracking.
432
Maybe don't say there's a chance to get a 25% discount when its literally impossible
431
"@myoddballs Maybe don't say there's a chance to get a 25% discount when its literally impossible"
428
The instagram redesign involved moving a new shopping button to where the "like" button used to be, causing many users to tap it by mistake.
427
In the last days, the most recent Instagram update has been in the news for the worst reasons. Many users and influencers have publicly spoken out their dissatisfaction, namely James Charles, who, in a rant video, advised his followers not to update their apps.
426
Google Calendar has always had a "Add Google Meet / Google Hangout" option on calendar meeting invites, but recently auto-adds the Google Meet if you add others to the calendar invite, without any notification.
423
Marktplaats.nl saves your email and spams you even if you don’t finish registering for an account
424
Upgraded to iOS 14. Apple says "setup hey Siri" and has "setup later in settings" under it in small text Tap that, then continue with normal Siri Giant red 1 on settings Have to repeat above Also have to reenable dictation on my keyboard.
422
Before the American election we compared the experience of donating money to Donald Trump vs Joe Biden through their websites. Who uses dark patterns to trick users into donating more?
421
The account deletion process requires the user to check their email. This makes the process unnecessarily difficult.
419
Beekting.com provides customers with instructions on how to create fake notifications that play on cognitive biases.
420
"A group of researchers at Princeton University’s Center for Information Technology Policy (CITP) has just published the findings of its research into a collection of 100,000 political emails, including those from the Trump campaign. It found that the majority of emails used “dark patterns” to manipulate voters and trick donors."
417
Deceptive food packaging is everywhere. This packaging recommends that you eat 4 biscuits as part of a "balanced breakfast" but the calorie figures are for an 11.25g serving, which turns out to be just a single biscuit.
415
Psychology Today website is a roach motel. You can't remove your credit card info, you can only change it. There is no way to stop the service through their website interface. Have to contact them to get it stopped.
416
"Whereas some campaigns might communicate with supporters for the purpose of grass-roots organizing, the Trump emails I receive have only one purpose: to gin up contributions. And the solicitations are unlike any I’ve ever seen. Tonally, they diverge wildly from those of past presidential campaigns — or from anything that might be termed “presidential” at all."
413
FT.com, making it very easy to sign up for a monthly charge of 28 € instead of cancelling subscription which was my intended purpose.
414
Tesla owner says he butt-dialed a $4,280 Autopilot upgrade — and is still waiting on a refund. Dr. Ali Vaziri says he was charged for a $4,280 software upgrade for his Tesla without even being aware of opening the app. Other Tesla users have reported similar problems.
412
I'm pretty sure I observed a dark pattern with Spectrum cable's support chat. If I am right, they're trying to weed out people by making them wait as a sort of barrier to using chat.
410
This website uses a privacy management tool called TrustArc which makes it much slower to opt out of tracking than to opt in.
409
When confirming preferences to 'Allow Apps to Request to Track', the text is confusing and does not make it clear whether apps are not allowed to track the user, or won’t have to ask before tracking them.
408
Running and cycling app Strava's Flyby privacy settings are automatically set to be shared with everyone. Thus users passing one another will be tagged in each other's runs, and able to access their full name, picture and a map of their running route.
407
"A new study out of Princeton shows that the vast majority of campaigns use dark patterns and clickbait subject lines to beg for donations."
405
Children’s Online Learning Program ABCmouse failed to disclose important information to consumers, leading many consumers to be renewed & charged for memberships without their consent
404
"At a time when many parents are looking for more opportunities for educational enrichment online, it is disappointing that services like ABCmouse have scammed millions of dollars from families through dark patterns, as alleged in the Commission’s complaint. By making it extremely difficult to cancel recurring subscription fees, ABCmouse engaged in conduct that was not only unethical, but also illegal."
403
A loan popup screen appears when a user logs in to Pakistani bank HBL's app. It features a picture, some text and Yes/No buttons to begin evaluation of your loan, all in English. This could lead to users who did not want a loan getting one and paying it back with 25-35% interest.
402
StoriesOnBoard does not allow users to cancel their subscription without sending an email or starting a support chat.
401
Wired's consent management platform shows unselected settings as having 'Objection applied'. A box to opt-in is labelled 'Remove objection'. Using the word 'objection' implies shaming the user for not having opted in.
400
The Tfl App's Privacy Settings offer a ‘Accept All’ but no ‘Reject All' option. For users not wanting to Accept All the option is to 'Manage Cookies' which then leads the requirement to 'Manage Partners’. Users may find this time-consuming and non-transparent.
395
Now TV takes subscribers wishing to cancel through multiple screens asking them if they're sure they wish to cancel before letting them select 'I still want to cancel'.
392
You've seen them before: the UX ploys designed to trick you into spending money, or make it nearly impossible to unsubscribe. Here's what to look out for.
391
"While nutrition and food labelling is in the news, here's a thread about the nutrition information labels which are required to appear on prepacked food in the UK, and how they can be manipulated with increasingly absurd definitions of a "serving". Examples follow..."
390
Numerous dark patterns employed by the Trump campaign.
389
Amazon requires the user to turn on device notifications in order to use AmazonSmile.
383
A class action lawsuit was filed in June 2020, alleging that the New York Times has been violating California law by automatically renewing consumers’ subscriptions without proper authorization and making it “exceedingly difficult” to cancel existing subscriptions.
381
When a subscriber shares a link to an Airtable document, they are charged a year's subscription fee for each person a document is shared with. The charges are incurred without any notification or warning.
380
Although it's arguable whether this was on purpose or not, it is likely to have driven ad revenue from accidental clicks.
379
This coursera course looks free, which tempts users to register. Once they have registered, the website reveals that the course is not free.
373
Discount Tire Unsubscribe Dark Pattern? Here is default view.
372
Qualitative evaluation of the consent-obtaining mechanisms implemented and used by the five big tech companies, i.e. Google, Amazon, Facebook, Apple, and Microsoft (GAFAM)
370
The New Yorker's consent preferences are unclear. The option for ‘Do Not Sell My Personal Information’ appears to be on, implying the user has selected not to have their information sold, but the instructions say to move it to the left to turn it off. This is confusing.
369
Udemy Course Dark Pattern for Price Discount, Happened on multiple courses as soon as I clicked buy now or log in it would go back to the original price, I heard they were stealing professors lectures as well and not compensating them or dealing with copyright well either.
368
Ryanair's text for subscribing to their mailing list says 'If you don't wish to receive these offers, please opt-out' but the tick box is checked by default. This is confusing for the user - do they need to leave the box checked, or uncheck, to opt out?
363
Look at this misleading crap from @CondeNast. The switch labeled "do not sell my personal info" actually needs to be switched to OFF to keep info private, only explained in the small print. And even though I clicked "do not sell" to get this popup, it's set to ON by default!
364
Tried out @yousician, but sadly hit right away with @darkpatterns. Tap "Start with free trial" (primes me that I'm not committing to anything yet), give finger ID (almost an habitual thing, as it's required for free apps too) and you just signed up to a 145 USD/y plan.
362
I've received an email from @netflix asking me to "finalise the signup" when I don't remember registering. Worried about the identity theft etc went to a chat & discovered this is a "PROMOTIONAL EMAIL".
361
When you press the menu icon the result seems to randomly switch between displaying the full menu where you can choose to open the song in Spotify, save it, or share it, and the Apple Music only pop-up. Sometimes you can press it multiple times & get only one result or the other.
360
Dark #UX pattern spotted on @yahoomail - ads are styled to look like unread emails, making it too easy for users to accidentally click on the ad and drive revenue to Yahoo and their advertisers.
358
@nntaleb Just saw this today. Tesla refunds in general should be easy to get electronically \& certainly through customer service. Will he addressed.
357
Elon @elonmusk, your Customer Support at Tesla is even worse than I claimed last time. It is an insult to your customers.
356
On the @NewYorker's site, there's a cookie setting literally called "Sell My Personal Information". If you disable it, it will auto-enable itself when you use the CTA to close the window! Absolutely egregious disregard for ethical UX.
351
I hate stuff like this, came across this one recently on @WishShopping. Also important to note, this only, modal comes up after you submit a form of checkboxes, where the last box resubscribes you to a weekly drip campaign
348
Very @darkpatterns example by @Microsoft? What are my options here? "Accept optional data..." as opposed to "Yes send optional data...". I wish not to send anything. Which option should I choose?
349
So, @outlook/@Microsoft wants me to manually un-check like 100 companies if I don't want them collecting my data... #privacy
343
Facebook makes it hard for users to leave facebook via their browser's back button.
346
After hunting down the tiny link I was sure I had cancelled my @LinkedIn premium subscription last month. Turns out they switch the primary and secondary button so at a glance you think you are performing the opposite action
345
WTF @ICICIBank, why would I need life cover while transferring funds to a friend!
341
That Facebook and its #UX#darkpattern When you are on the web, it shows you a message that does not exist to download the messaging app, Hook Model in action.
337
A signup window for ClickUp says: 'Save 26 days per year. We analyzed the time saved by over 4,000 teams after switching to ClickUp. That's 624 hours back!' Underneath, the button for not signing up is labelled 'No, I want to waste 26 days'
335
Check out this gem. Change in standard answer, followed by double negative content.
338
Google hiding the ability to say no thanks only if you scroll down. Not immediately obvious that you can
336
Hey @RevolutApp. What's with the confusing, blatant dark pattern messaging here when I go to toggle targeted marketing? Why MUST you be so sneaky? Why? Why?
333
Amazon makes you click Into "Advanced Controls", move past a bunch of options of which none is $0.00, and then search for a plaintext link just to cancel your subscription.
334
Textbook example of @darkpatterns in Europe: @BogdanCovrig & I visited this webshop from three different browsers & they seem to personalize their timers to the specific browser call. No math.random(), but still curious. Days don’t change, just minutes & seconds.
331
iPhone users are nagged to sign up to Apple Pay
330
stop making people jump through the hoop! make these processes simple and straightforward!
329
When Apple makes me believe that the installation of iOS is not finished until I configure Apple Pay.
328
"Many streaming customers are unaware that the sitcom titles they prefer, the ads they do not skip, their email addresses and the serial numbers identifying the devices they use are being harvested and distributed."
324
Dark Pattern Games is a review site that analyses the Dark Patterns used by different games. It has a voting system and is meticulously put together.
327
One of the worst @darkpatterns I ever came across: Press allow notifications to verify that you are not a robot. When you decline it even redirects you to a different subdomain and asks you again.
326
See this #darkpattern all the time in cookie banners: the primary action is not 'confirm', but 'select + confirm all'
325
One of the many reasons I’m leaving @EE - pulling @darkpatterns like this. Go to buy more data (extortionately priced), choose “One-off” and a pop-up appears with “Monthly Recurring” as the prominent, highlighted option. Now I have to waste my time working out how to cancel…
323
In this series of in-depth articles, Investigative journalist Justin Elliott looks into the various manipulative and deceptive techniques that Intuit allegedly used in their Turbotax software.
320
On log in, you either accept marketing emails or cancel which logs you out. No way to opt out here. That’s not good UX @Gumtree #darkpattern
322
Ok this is really funny, check this out. I was in the process of booking a flight via @OneTravel. Trying to make me book ASAP, they claimed: "38 people are looking at this flight". Whoa
319
This #darkpattern pops up from time to time in the @Citi @Citibank mobile app. There's no way to dismiss the initial pop up, and when you try to say No Thanks on the next screen, you must confirm you're not interested.
318
"Add smart TVs to the growing list of home appliances guilty of surveilling people’s movements. A new study from Princeton University shows internet-connected TVs, which allow people to stream Netflix and Hulu, are loaded with data-hungry trackers."
316
Some more #darkpatterns here, by LinkedIn. You can either sync, or postpone for later.
313
@Touchnote has this gem on their pricing comparison page. One option is marked as "best value". The selected item promises $19.80 of savings. But...they are all the same price?
315
Here’s a ridiculous example of a deceptive dark pattern. Looks like advertising and analytics cookies are off by default, but the red button actually turns them on. You have to click «more options» to keep it disabled.
312
Hello @IKEAUK, this is from your self-service POS terminal. I don’t want to enter my post code, where am I supposed to press ‘No Thanks’ ?
311
You know what @NDTVFood, this doesn't give the greatest impression of your site.
310
check out this cursed shit i found on this site. it tells you to allow notifications to verify if your a human with a fake captcha. i only have seen the beyond burger site do this.
307
Shame on @Quora for implementing a dark pattern that forces me to download their app without an option to exit this horrible popup
308
Example of @darkpatterns. The page I wanted to view is hidden by an overlay asking permission to show a popup. I don't want that, but my only options are 'yes' and 'not now, maybe later'. Where is the 'no', @buienradar?
309
in Eventbrite's last step when you register for tickets. 'Go To My Tickets' not only signs you up for email marketing but it's already opt-in for you. Sneaky + interfering the interface.
303
Hey @Grammarly, kinda shitty UX trying to hide the button to cancel my subscription.
306
Nice @darkpatterns here @meteofrance: “j'accepte” doesn't save the current settings, it turns everything on and exits. To keep the selected settings you have to chose “je valide mes choix”
605
Luton airport website shows a disguised ad. It appears to be a "continue" button leading on from the checkout, but in fact tricks users into subscribing to a totally unrelated service.
609
Noticed my Skype client on the iPad started doing this sneaky crap where when you open the app it presents a prompt that asks you to approve sharing all your contacts w/ Skype. And there's no visible way to say "no."
606
Treatwell uses trick questions - alternating sentiment for its checkbox labels - to trick users into agreeing to emails or tracking.
600
Wow, didn't know you could pay to continue your broken streak on Duolingo. Not sure how I feel about this.
603
"Because instant ink bills at the end of each billing cycle, I will receive one final bill for $11.99, plus charges for any additional pages printed. I will lose rollover pages associated with my account."
599
'"We use A/B testing to optimize nearly everything related to our products, from new gamification features, to our learning content, to our Super [Duolingo] purchase page design, and even to the notifications that learners receive as reminders to do their lessons," said von Ahn'
597
"How nice of you to hide the unsubscribe link "
595
Nice cookie selection dark pattern from Sedo to start the morning.
589
"There’s a spectrum of behavior — some of which is just smart business and tech practices, and some of which is more nefarious. But using the term “dark patterns” to broadly describe anything that we don’t understand, or can’t see that is designed to get you to do something… becomes problematic pretty quickly. "
586
Sign up for CapitalOne Shopping and you get Confirmshaming and Privacy Zuckering. BTW thanks to Safari for making the data you’re trying to harvest so very obvious.
582
"Such unclear langage is probably not GDPR compliant. What is really happening when I click on “Reject All” and then “Accept”? I hope it’s not a dark pattern to force me to “accept” your cookies."
579
"It's easy to dunk on Adobe software quality, I know. But I hit "Save" in Illustrator and got this hilariously huge cloudsell."
578
"you can't actually drill into and read reviews which makes assessing the actual quality of the restaurant difficult. And I've found that restaurants will run their own "ghost kitchen" shadow restaurant out of their main (poorly rated) location."
571
"A fun dark pattern from ATT: you can turn specific marketing emails OFF or you can turn Unsubscribe ON."
569
"this is a gross dark pattern from @thefarmersdog. you have to affirm the marketing material before you’re allowed to see a price."
567
"Signed up for the @BostonGlobe to read an article. Article was 'meh', so wanted to cancel my sub. Cannot do it online, have to call. The agent tells me: 'You can't cancel the first 24 hours because you'll only show up in the system after...'"
564
"boa página para quem clica em "editar subscrição" no fim do vosso email não solicitado porque tem outras newsletters que quer manter, @expresso" (Portuguese language example).
562
"Scenario: Startup wants to invite contractor (who isn't on Slack) as a single-channel guest to their team. Slack shows Startup this modal, most people pick the first one (that's the correct selection) But... this forces the contractor to pay $7/mo"
561
BeyondMenu used the email subject line "Your Friday reservation is confirmed..." - which was likely to alarm users, none of whom had made a reservation. When opened, the email reads "Your reservation is confirmed with your couch... Order now"
560
Prices on Wish were personalised, based on location and purchase behaviour. The platform failed to inform its customers about this. Following the ACM's demands the company has decided to end its price personalisation in the EU.
558
"HP at it again: Have to create an account to scan a document."
557
Gumtree UK provides a "one click" opt-in for ad tracking, yet requires dozens of clicks to opt out.
540
Reddit is famous for their relentless interruptions to their web experience in pushing users towards their native mobile app. Here they experiment with a "cheeky" nudge about cats and dogs.
539
This modal dialog box requires users to subscribe to a mandatory newsletter.
535
"Norton360 isn't the only antivirus product installing cryptominers. Avira, a "free" antivirus product w/ > 500M users, recently introduced users to Avira Crypto. Avira is now owned by NortonLifeLock, which also just bought Avast antivirus (500M users)"
536
"Venmo has a feature where the person that you’ve requested payment from can opt into payment protection, which adds a 1.9% fee to the transaction that the requestor pays without any sort of consent or control if opted into. It’s a dark pattern that I can’t believe is legal."
534
Cancelling this New York Times subscription took about 8 minutes. Most of the time was just waiting for the CS rep to respond in live chat.
529
"Now I know why I'm getting marketing material posted to me when I thought I'd turned this off"
526
"The company should know by now, based on the dozens of previous rejections: I'm not interested!"
521
This is a #privacy nightmare and an utter disgrace. @Verizon you are a pipe to the internet and that is all. I am appalled you would think you have the right to track and monetize my activity.
518
If you register with http://ebay.co.uk using the "sign in with google" feature, you get automatically opted in to marketing emails.
514
On the intersport.de website, a random number generator was used to fake live consumer interest on product listing pages
513
"ummmm @Docker Hub cookies preferences take 20 seconds to be processed.. is this a @TrustArc technical challenge or a dark pattern? #darkpatterns"
512
Despite this being a legal requirement in various legal jurisdictions, pitchbook.com forces users to "consent" to cookies if they wish to enter the website.
511
A random number is added to the true count of "spam comments blocked to date" to simulate a live counter
510
"[...] customers received false or misleading information from Robinhood on a variety of issues, including how much money customers had in their accounts, whether they could place trades on margin and more."
508
The letter reads "statement of account" "FINAL NOTICE" except it's just an invitation to renew a subscription that would otherwise expire.
506
“Yes, power users complain—and still continue using the site—but the casual user does not. These dark patterns have been normalized on other websites. These practices are done because it works”
502
For those of you that don’t know, Fast is a one-click and login checkout tool. To date, they’ve been primarily focused on ecommerce sites which puts them up against the likes of Shop Pay, Apple Pay and other simple purchase solutions...
500
Really disappointed in @humble for this UI design. The "add to cart" button adds a monthly subscription but is strategically placed to make users believe it will just get them the bundle instead. Not cool, @humble. You should be ashamed of yourselves.
498
Data sales begin April 26 unless you opt out; T-Mobile claims it'll be anonymous.
497
Hey @figmadesign, could you please tell people that they're being charged extra money if they submit this form with the "can edit" option? And maybe explain your pricing model INSIDE the app?
495
Yeah, unfortunately @talkspace @Headspace and @betterhelp are not therapy providers — they are data brokers mining your most intimate conversations & reselling them to 3rd parties incl. advertisers. You should not use them under any circumstances.
494
Look at this dark pattern bullshit. Finding the skip button isn't supposed to be a game.
493
Received a surprise bill of $700+ USD from @confluentinc I believe I got this bill due to dark patterns in UX and I think Confluent can do *much better* to treat their customers right.
488
When turning off data collection on Xiaomi phones, you need to turn off every single system app and in between you need to wait 10 seconds.
483
New York Times makes it intentionally difficult and time consuming to cancel subscription. #forcedcontinuance i finally had to cancel my credit card after trying on chat 3 times, being made to wait and "dropped service". For Shame
486
Is there any other well known SaaS company besides @asana that charges per-seat pricing but uses this dark pattern
485
What's the difference between Zipcar's $7, $8, and $10 plans?
484
Samsung's stock health app now showing ads on a friend's Samsung S9 phone, which he bought for hundreds of €.
480
The 11-month old audio social network is compelling. It also has some very grown-up problems.
479
so quartz won't even tell you how much it charges for a subscription unless you give it your email, which automatically subscribes you to a newsletter
477
Low-stock Message on http://orthofeet.com. The message does not disclose the quantity in stock to users and appears for all products on the website.
476
Low-stock Message on http://6pm.com. Choosing product options shows Only 3 left in stock. The out-of-stock message makes it always seem that the item just sold out.
475
Testimonials on http://spanx.com. The website does not disclose how these were sourced, or whether they were submitted by actual customers.
474
Activity Notification on http://jcpenney.com highlighting the number of people who viewed the product in the last day.
473
Activity Notification on http://thredup.com highlighting the names and locations of those who purchased the product. The message always signals sold products as "just saved", regardless of the real recency.
472
Pressured Selling on http://topcoat.store. On adding a product to cart, a popup appears asking the user to upgrade their purchase.
467
Countdown Timer in a popup displayed on http://leesa.com. In this instance, the stated offer is valid even after the half hour long timer expires.
471
Trick Questions on http://newbalance.co.uk. Normally, checkboxes are designed to be ticked to opt in. In this case however, the user is required to tick to opt out.
469
Confirmshaming on http://radioshack.com. The option to dismiss the popup is framed to shame the user into avoiding it.
470
Visual Interference on http://greenfingers.com. The opt-out option is grayed out to indicate it is disabled or cannot be clicked, when it can.
468
Limited Time on http://samsung.com. The website states that the deal is "Limited Time Only" without disclosing the deal's deadline.
466
Countdown Timer on http://justfab.com. In this instance, the stated offer is valid even after the hour long timer expires.
465
Hidden Subscription on http://wsjwine.com. Selecting the WSJwine Advantage option does not reveal the recurring subscription of $89 unless "Learn More" is clicked on.
464
Hidden Subscription on http://ross-simons.com. Joining the VIP Rewards Club does not reveal the recurring subscription of $95 unless "Terms and conditions" is clicked on.
463
An exchange between Congresswoman Cindy Axne of Iowa and CEO of Robinhood Vlad Tenev "opened a window into a sick business model on Wall Street that is pumping out billionaires like Citadel’s Ken Griffin while seducing young people with the gamification of trading."
462
Clubhouse, the new audio-based social media app... is gaining lots of attention. Part of its popularity comes from it being pegged as the next social media giant. Beyond the hype, its epic product privacy failures are what warrants scrutiny.
461
Transcript of a 17 minute chat log of a consumer trying to cancel their New York Times subscription.
460
"Great limited time deal on http://fabletics.com @Fabletics. Oh wait... It's a #darkpattern. The countdown timer resets every time you refresh the page."
459
Although it is possible to stop notifications via the iOS operating system settings, if the user goes into the settings area of the clubhouse app, they are only able to temporarily pause notifications.
452
This report argues that TikTok does not comply with the GDPR in a number of ways.
453
The meaning of a "tick" is not described (does it mean opt in, or opt out?). This ambiguity will drive higher opt-in rates.
448
This high calorie snack is packaged in a deceptive manner by prominently showing a calorie count that appears to be for the whole packet, but upon closer inspection is just for a small portion. Further information is hidden using illegible text.
445
"I learned about a new feature Lyft quietly rolled out a few months ago. Drivers hate it. It's called priority mode and Lyft pitches it to drivers as a way to "stay busy... We'll prioritize you over other drivers." But it comes with a 10% pay cut."
446
"...this one nearly got me. @trello really wants you to use their free trial... the start without is juuust below your view."
442
The German "expat community" website @Internationsorglures their members into automatically renewing membership subscription plans & charges their credit cards without prior notification for yearly membership fees. If an @Internationsorg member decides not willing to accept that the Albatross membership was automatically renewed, they force their #darkpatterns on them by hiding the "downgrade" & "delete profile" options from the user interface & threat their members with debt collectors.
439
This is a very long legal agreement that the user can only read 10 lines at a time, making it more likely for users to give up and proceed, unawares of the content of the document.
438
The traditional square stop-button has been disappearing from media players across the board. This seems like a deliberate trend; a subtle tactic to keep you "captive" - don't present the user with any obvious option to stop watching and they will be less likely to think to.
437
"Legitimate Interest sounds like "you say no, but we're making it legitimate to track you". So I don't consent but you still have a legitimate right to have relationship with my privacy? How does that work? 🤔"
434
"Before you use, or subscribe to @Baremetrics, please make sure you read this. This happened today. I went to their app to try & unsubscribe because we feel that Stripe's own dashboard is good enough for us after they added reporting specifically.
429
When you try to find the unsubscribe button from peacock emails. Dark gray on a dark black background.
430
If the user attempts to click go, the cookie pop-up may appear directly below their cursor just as they are about to click, causing them to inadvertently opt in to tracking.
432
Maybe don't say there's a chance to get a 25% discount when its literally impossible
431
"@myoddballs Maybe don't say there's a chance to get a 25% discount when its literally impossible"
423
Marktplaats.nl saves your email and spams you even if you don’t finish registering for an account
421
The account deletion process requires the user to check their email. This makes the process unnecessarily difficult.
419
Beekting.com provides customers with instructions on how to create fake notifications that play on cognitive biases.
417
Deceptive food packaging is everywhere. This packaging recommends that you eat 4 biscuits as part of a "balanced breakfast" but the calorie figures are for an 11.25g serving, which turns out to be just a single biscuit.
415
Psychology Today website is a roach motel. You can't remove your credit card info, you can only change it. There is no way to stop the service through their website interface. Have to contact them to get it stopped.
413
FT.com, making it very easy to sign up for a monthly charge of 28 € instead of cancelling subscription which was my intended purpose.
414
Tesla owner says he butt-dialed a $4,280 Autopilot upgrade — and is still waiting on a refund. Dr. Ali Vaziri says he was charged for a $4,280 software upgrade for his Tesla without even being aware of opening the app. Other Tesla users have reported similar problems.
412
I'm pretty sure I observed a dark pattern with Spectrum cable's support chat. If I am right, they're trying to weed out people by making them wait as a sort of barrier to using chat.
410
This website uses a privacy management tool called TrustArc which makes it much slower to opt out of tracking than to opt in.
408
Running and cycling app Strava's Flyby privacy settings are automatically set to be shared with everyone. Thus users passing one another will be tagged in each other's runs, and able to access their full name, picture and a map of their running route.
405
Children’s Online Learning Program ABCmouse failed to disclose important information to consumers, leading many consumers to be renewed & charged for memberships without their consent
404
"At a time when many parents are looking for more opportunities for educational enrichment online, it is disappointing that services like ABCmouse have scammed millions of dollars from families through dark patterns, as alleged in the Commission’s complaint. By making it extremely difficult to cancel recurring subscription fees, ABCmouse engaged in conduct that was not only unethical, but also illegal."
403
A loan popup screen appears when a user logs in to Pakistani bank HBL's app. It features a picture, some text and Yes/No buttons to begin evaluation of your loan, all in English. This could lead to users who did not want a loan getting one and paying it back with 25-35% interest.
402
StoriesOnBoard does not allow users to cancel their subscription without sending an email or starting a support chat.
401
Wired's consent management platform shows unselected settings as having 'Objection applied'. A box to opt-in is labelled 'Remove objection'. Using the word 'objection' implies shaming the user for not having opted in.