405
Children’s Online Learning Program ABCmouse failed to disclose important information to consumers, leading many consumers to be renewed & charged for memberships without their consent
404
"At a time when many parents are looking for more opportunities for educational enrichment online, it is disappointing that services like ABCmouse have scammed millions of dollars from families through dark patterns, as alleged in the Commission’s complaint. By making it extremely difficult to cancel recurring subscription fees, ABCmouse engaged in conduct that was not only unethical, but also illegal."
403
A loan popup screen appears when a user logs in to Pakistani bank HBL's app. It features a picture, some text and Yes/No buttons to begin evaluation of your loan, all in English. This could lead to users who did not want a loan getting one and paying it back with 25-35% interest.
402
StoriesOnBoard does not allow users to cancel their subscription without sending an email or starting a support chat.
401
Wired's consent management platform shows unselected settings as having 'Objection applied'. A box to opt-in is labelled 'Remove objection'. Using the word 'objection' implies shaming the user for not having opted in.
400
The Tfl App's Privacy Settings offer a ‘Accept All’ but no ‘Reject All' option. For users not wanting to Accept All the option is to 'Manage Cookies' which then leads the requirement to 'Manage Partners’. Users may find this time-consuming and non-transparent.
395
Now TV takes subscribers wishing to cancel through multiple screens asking them if they're sure they wish to cancel before letting them select 'I still want to cancel'.
392
You've seen them before: the UX ploys designed to trick you into spending money, or make it nearly impossible to unsubscribe. Here's what to look out for.
391
"While nutrition and food labelling is in the news, here's a thread about the nutrition information labels which are required to appear on prepacked food in the UK, and how they can be manipulated with increasingly absurd definitions of a "serving". Examples follow..."
390
Numerous dark patterns employed by the Trump campaign.
389
Amazon requires the user to turn on device notifications in order to use AmazonSmile.
383
A class action lawsuit was filed in June 2020, alleging that the New York Times has been violating California law by automatically renewing consumers’ subscriptions without proper authorization and making it “exceedingly difficult” to cancel existing subscriptions.
381
When a subscriber shares a link to an Airtable document, they are charged a year's subscription fee for each person a document is shared with. The charges are incurred without any notification or warning.
380
Although it's arguable whether this was on purpose or not, it is likely to have driven ad revenue from accidental clicks.
379
This coursera course looks free, which tempts users to register. Once they have registered, the website reveals that the course is not free.
373
Discount Tire Unsubscribe Dark Pattern? Here is default view.
372
Qualitative evaluation of the consent-obtaining mechanisms implemented and used by the five big tech companies, i.e. Google, Amazon, Facebook, Apple, and Microsoft (GAFAM)
370
The New Yorker's consent preferences are unclear. The option for ‘Do Not Sell My Personal Information’ appears to be on, implying the user has selected not to have their information sold, but the instructions say to move it to the left to turn it off. This is confusing.
369
Udemy Course Dark Pattern for Price Discount, Happened on multiple courses as soon as I clicked buy now or log in it would go back to the original price, I heard they were stealing professors lectures as well and not compensating them or dealing with copyright well either.
368
Ryanair's text for subscribing to their mailing list says 'If you don't wish to receive these offers, please opt-out' but the tick box is checked by default. This is confusing for the user - do they need to leave the box checked, or uncheck, to opt out?
364
Tried out @yousician, but sadly hit right away with @darkpatterns. Tap "Start with free trial" (primes me that I'm not committing to anything yet), give finger ID (almost an habitual thing, as it's required for free apps too) and you just signed up to a 145 USD/y plan.
363
Look at this misleading crap from @CondeNast. The switch labeled "do not sell my personal info" actually needs to be switched to OFF to keep info private, only explained in the small print. And even though I clicked "do not sell" to get this popup, it's set to ON by default!
362
I've received an email from @netflix asking me to "finalise the signup" when I don't remember registering. Worried about the identity theft etc went to a chat & discovered this is a "PROMOTIONAL EMAIL".
361
When you press the menu icon the result seems to randomly switch between displaying the full menu where you can choose to open the song in Spotify, save it, or share it, and the Apple Music only pop-up. Sometimes you can press it multiple times & get only one result or the other.
360
Dark #UX pattern spotted on @yahoomail - ads are styled to look like unread emails, making it too easy for users to accidentally click on the ad and drive revenue to Yahoo and their advertisers.
358
@nntaleb Just saw this today. Tesla refunds in general should be easy to get electronically \& certainly through customer service. Will he addressed.
357
Elon @elonmusk, your Customer Support at Tesla is even worse than I claimed last time. It is an insult to your customers.
356
On the @NewYorker's site, there's a cookie setting literally called "Sell My Personal Information". If you disable it, it will auto-enable itself when you use the CTA to close the window! Absolutely egregious disregard for ethical UX.
351
I hate stuff like this, came across this one recently on @WishShopping. Also important to note, this only, modal comes up after you submit a form of checkboxes, where the last box resubscribes you to a weekly drip campaign
349
So, @outlook/@Microsoft wants me to manually un-check like 100 companies if I don't want them collecting my data... #privacy
348
Very @darkpatterns example by @Microsoft? What are my options here? "Accept optional data..." as opposed to "Yes send optional data...". I wish not to send anything. Which option should I choose?
346
After hunting down the tiny link I was sure I had cancelled my @LinkedIn premium subscription last month. Turns out they switch the primary and secondary button so at a glance you think you are performing the opposite action
345
WTF @ICICIBank, why would I need life cover while transferring funds to a friend!
343
Facebook makes it hard for users to leave facebook via their browser's back button.
341
That Facebook and its #UX#darkpattern When you are on the web, it shows you a message that does not exist to download the messaging app, Hook Model in action.
338
Google hiding the ability to say no thanks only if you scroll down. Not immediately obvious that you can
337
A signup window for ClickUp says: 'Save 26 days per year. We analyzed the time saved by over 4,000 teams after switching to ClickUp. That's 624 hours back!' Underneath, the button for not signing up is labelled 'No, I want to waste 26 days'
336
Hey @RevolutApp. What's with the confusing, blatant dark pattern messaging here when I go to toggle targeted marketing? Why MUST you be so sneaky? Why? Why?
335
Check out this gem. Change in standard answer, followed by double negative content.
334
Textbook example of @darkpatterns in Europe: @BogdanCovrig & I visited this webshop from three different browsers & they seem to personalize their timers to the specific browser call. No math.random(), but still curious. Days don’t change, just minutes & seconds.
333
Amazon makes you click Into "Advanced Controls", move past a bunch of options of which none is $0.00, and then search for a plaintext link just to cancel your subscription.
331
iPhone users are nagged to sign up to Apple Pay
330
stop making people jump through the hoop! make these processes simple and straightforward!
329
When Apple makes me believe that the installation of iOS is not finished until I configure Apple Pay.
328
"Many streaming customers are unaware that the sitcom titles they prefer, the ads they do not skip, their email addresses and the serial numbers identifying the devices they use are being harvested and distributed."
327
One of the worst @darkpatterns I ever came across: Press allow notifications to verify that you are not a robot. When you decline it even redirects you to a different subdomain and asks you again.
326
See this #darkpattern all the time in cookie banners: the primary action is not 'confirm', but 'select + confirm all'
325
One of the many reasons I’m leaving @EE - pulling @darkpatterns like this. Go to buy more data (extortionately priced), choose “One-off” and a pop-up appears with “Monthly Recurring” as the prominent, highlighted option. Now I have to waste my time working out how to cancel…
324
Dark Pattern Games is a review site that analyses the Dark Patterns used by different games. It has a voting system and is meticulously put together.
323
In this series of in-depth articles, Investigative journalist Justin Elliott looks into the various manipulative and deceptive techniques that Intuit allegedly used in their Turbotax software.
322
Ok this is really funny, check this out. I was in the process of booking a flight via @OneTravel. Trying to make me book ASAP, they claimed: "38 people are looking at this flight". Whoa
320
On log in, you either accept marketing emails or cancel which logs you out. No way to opt out here. That’s not good UX @Gumtree #darkpattern
319
This #darkpattern pops up from time to time in the @Citi @Citibank mobile app. There's no way to dismiss the initial pop up, and when you try to say No Thanks on the next screen, you must confirm you're not interested.
318
"Add smart TVs to the growing list of home appliances guilty of surveilling people’s movements. A new study from Princeton University shows internet-connected TVs, which allow people to stream Netflix and Hulu, are loaded with data-hungry trackers."
316
Some more #darkpatterns here, by LinkedIn. You can either sync, or postpone for later.
315
Here’s a ridiculous example of a deceptive dark pattern. Looks like advertising and analytics cookies are off by default, but the red button actually turns them on. You have to click «more options» to keep it disabled.
313
@Touchnote has this gem on their pricing comparison page. One option is marked as "best value". The selected item promises $19.80 of savings. But...they are all the same price?
312
Hello @IKEAUK, this is from your self-service POS terminal. I don’t want to enter my post code, where am I supposed to press ‘No Thanks’ ?
311
You know what @NDTVFood, this doesn't give the greatest impression of your site.
310
check out this cursed shit i found on this site. it tells you to allow notifications to verify if your a human with a fake captcha. i only have seen the beyond burger site do this.
309
in Eventbrite's last step when you register for tickets. 'Go To My Tickets' not only signs you up for email marketing but it's already opt-in for you. Sneaky + interfering the interface.
308
Example of @darkpatterns. The page I wanted to view is hidden by an overlay asking permission to show a popup. I don't want that, but my only options are 'yes' and 'not now, maybe later'. Where is the 'no', @buienradar?
307
Shame on @Quora for implementing a dark pattern that forces me to download their app without an option to exit this horrible popup
306
Nice @darkpatterns here @meteofrance: “j'accepte” doesn't save the current settings, it turns everything on and exits. To keep the selected settings you have to chose “je valide mes choix”
303
Hey @Grammarly, kinda shitty UX trying to hide the button to cancel my subscription.
301
What a mischievous technique to trick people into giving in all the data by accidentally clicking the wrong click of action.
300
Trying to unsubscribe, so which option is colored, buttonized, front and center? Cancel, of course.
299
@darkpatterns on this danish Website. It says: You will also recieve our newsletter. Easy to unsubscribe. It has a checkbox that says: Okay, i understand. And if not checked, a warning appears forcing you to check it. Bad impression in the first 2 minutes.
297
Trying to cancel my @LinkedIn premium... that is dark pattern isn't it?
296
The check-in process in @vueling hiding so many @darkpatterns to fool the passengers taking services we don't want as 'prioritary boarding
295
Yet another example of @darkpatterns, this time found on @coursera. You cannot just decline, it's "now" or "later"...
294
CBS makes it exceptionally difficult for users to cancel their premium subscription.
292
Today @googlenews joined the ranks of "Sites that don't want you to use ad-blockers/privacy tools & just tell you that you're offline if you do" (along with @TheAtlantic) I'm fine with "Turn off your ad-blocker to use this site," less so with lying.
291
Deleting your TripAdvisor account? It's more complex than destroying a ring Did you notice that "back" button that looks like a submit one? Well it took me 3 times to realize I was always going backwards instead of deleting my account
290
This sadly looks like a @darkpatterns from @gitlab 2019 Global Developer Report: DevSecOps
289
@usertesting the sadly ironic sales experience for visitors on your site is disappointing. No prices + minimal info on the pricing page = informed decision? Then chatbot that asks an unanswerable question & forces me to give email address/name before asking more.
288
"This article provides the first public evidence of the power of dark patterns. It discusses the results of the authors’ large-scale experiment in which a representative sample of American consumers were randomly assigned to a control group, a group that was exposed to mild dark patterns, or a group that was exposed to aggressive dark patterns. All groups were told they had been automatically enrolled in an identity theft protection plan, and the experimental manipulation varied what acts were necessary for consumers to decline the plan. Users in the mild dark pattern condition were more than twice as likely to remain enrolled as those assigned to the control group, and users in the aggressive dark pattern condition were almost four times as likely to remain enrolled in the program."
286
Intentionally confusing buttons from “don’t be evil” @google @YouTube here.
285
"Do you want it or you want it? The choice is yours." What kind of UX #darkPattern sorcery is this lol...
284
@Quora, please let me know when you have fixed this very dark example of @darkpatterns. I do not have the app and do not wish to download it. You leave me no other choice than leaving Quora. If that's what you want, so be it.
283
Really poor @darkpatterns from @AdmiralUK. Sign up for car insurance online, manage account online, get email notification of auto-renewal (which I didn't explicitly sign up for) for a 38% increase in cost. No option to cancel auto-renewal online. Shameful and exploitative.
282
Another #DarkPattern from @listonic (a grocery list app). They use a blue button to add an item to your grocery list - but that button disappears when you scroll down. Their ad space, however, has a similar blue button plastered to it that's always visible.
281
Haven't seen this dark pattern before... Hit unsubscribe from an email, then like most people I almost skipped the "why?" part and almost got resubscribed. Car dealerships are still generally bad marketers.
280
Oof, a masterful dark pattern from @nationalexpress @darkpatterns
279
@crazyegg You know what users LOVE when they're reading articles? Takeover popups that interrupt them and can't be dismissed. This is some @darkpatterns shenanigans right here.
278
Frustrating: Can’t turn off @Netflix autoplaying next episode kids’ videos directly on smart TV (must use web interface) Bat-Sh*t Infuriating: @Netflix apparently CAN’T disable autoplay for KIDS profiles (only adult ones)? Shame on you.
276
I have no idea if analytics cookies are turned on or off. This obviously is not what 'good' looks like.
275
OK, so let's "continue to partners" (there isn't another option anyway). So this screen is now about advertising and tracking. There are 252 partners listed here, with 245 pre-selected. That is a lot of companies who want to know about you. Note the @darkpatterns usage of green.
274
Tried to redeem a @lionsgate digital movie download code, was forced into accepting spam marketing emails if I wanted to continue.
271
"Facebook users are prompt with a list of friend requests. They start tapping the ‘Confirm’ buttons, repeatedly, one after the other. At some point, the list starts showing suggestions instead of requests, but since the UI is almost identical, users easily miss this important difference, resulting in some unwanted friend requests."
270
"'Alexandra from Anaheim just saved $222 on her order' says one message next to an image of a bright, multicolored dress. [...] But “Alexandra from Anaheim” did not buy the dress. She does not exist."
268
I tried ticking and unticking the boxes—there's no way to permanently say no to both in @MyFitnessPal.
267
No way to sign out on @smule, an app with millions of downloads. To delete your account, you need to submit a request through their FAQ on their website and fill a super long form. I hate it when apps do this.
266
A perfect example of "weasel wording" from the Google Backup and Sync app preferences.
264
This is once a #darkpattern : I have to order the newsletter in order to be able to register with #otto_de
540
Reddit is famous for their relentless interruptions to their web experience in pushing users towards their native mobile app. Here they experiment with a "cheeky" nudge about cats and dogs.
539
This modal dialog box requires users to subscribe to a mandatory newsletter.
536
"Venmo has a feature where the person that you’ve requested payment from can opt into payment protection, which adds a 1.9% fee to the transaction that the requestor pays without any sort of consent or control if opted into. It’s a dark pattern that I can’t believe is legal."
535
"Norton360 isn't the only antivirus product installing cryptominers. Avira, a "free" antivirus product w/ > 500M users, recently introduced users to Avira Crypto. Avira is now owned by NortonLifeLock, which also just bought Avast antivirus (500M users)"
534
Cancelling this New York Times subscription took about 8 minutes. Most of the time was just waiting for the CS rep to respond in live chat.
529
"Now I know why I'm getting marketing material posted to me when I thought I'd turned this off"
526
"The company should know by now, based on the dozens of previous rejections: I'm not interested!"
521
This is a #privacy nightmare and an utter disgrace. @Verizon you are a pipe to the internet and that is all. I am appalled you would think you have the right to track and monetize my activity.
518
If you register with http://ebay.co.uk using the "sign in with google" feature, you get automatically opted in to marketing emails.
514
On the intersport.de website, a random number generator was used to fake live consumer interest on product listing pages
513
"ummmm @Docker Hub cookies preferences take 20 seconds to be processed.. is this a @TrustArc technical challenge or a dark pattern? #darkpatterns"
512
Despite this being a legal requirement in various legal jurisdictions, pitchbook.com forces users to "consent" to cookies if they wish to enter the website.
511
A random number is added to the true count of "spam comments blocked to date" to simulate a live counter
510
"[...] customers received false or misleading information from Robinhood on a variety of issues, including how much money customers had in their accounts, whether they could place trades on margin and more."
508
The letter reads "statement of account" "FINAL NOTICE" except it's just an invitation to renew a subscription that would otherwise expire.
506
“Yes, power users complain—and still continue using the site—but the casual user does not. These dark patterns have been normalized on other websites. These practices are done because it works”
502
For those of you that don’t know, Fast is a one-click and login checkout tool. To date, they’ve been primarily focused on ecommerce sites which puts them up against the likes of Shop Pay, Apple Pay and other simple purchase solutions...
500
Really disappointed in @humble for this UI design. The "add to cart" button adds a monthly subscription but is strategically placed to make users believe it will just get them the bundle instead. Not cool, @humble. You should be ashamed of yourselves.
498
Data sales begin April 26 unless you opt out; T-Mobile claims it'll be anonymous.
497
Hey @figmadesign, could you please tell people that they're being charged extra money if they submit this form with the "can edit" option? And maybe explain your pricing model INSIDE the app?
495
Yeah, unfortunately @talkspace @Headspace and @betterhelp are not therapy providers — they are data brokers mining your most intimate conversations & reselling them to 3rd parties incl. advertisers. You should not use them under any circumstances.
494
Look at this dark pattern bullshit. Finding the skip button isn't supposed to be a game.
493
Received a surprise bill of $700+ USD from @confluentinc I believe I got this bill due to dark patterns in UX and I think Confluent can do *much better* to treat their customers right.
488
When turning off data collection on Xiaomi phones, you need to turn off every single system app and in between you need to wait 10 seconds.
486
Is there any other well known SaaS company besides @asana that charges per-seat pricing but uses this dark pattern
485
What's the difference between Zipcar's $7, $8, and $10 plans?
484
Samsung's stock health app now showing ads on a friend's Samsung S9 phone, which he bought for hundreds of €.
483
New York Times makes it intentionally difficult and time consuming to cancel subscription. #forcedcontinuance i finally had to cancel my credit card after trying on chat 3 times, being made to wait and "dropped service". For Shame
480
The 11-month old audio social network is compelling. It also has some very grown-up problems.
479
so quartz won't even tell you how much it charges for a subscription unless you give it your email, which automatically subscribes you to a newsletter
477
Low-stock Message on http://orthofeet.com. The message does not disclose the quantity in stock to users and appears for all products on the website.
476
Low-stock Message on http://6pm.com. Choosing product options shows Only 3 left in stock. The out-of-stock message makes it always seem that the item just sold out.
475
Testimonials on http://spanx.com. The website does not disclose how these were sourced, or whether they were submitted by actual customers.
474
Activity Notification on http://jcpenney.com highlighting the number of people who viewed the product in the last day.
473
Activity Notification on http://thredup.com highlighting the names and locations of those who purchased the product. The message always signals sold products as "just saved", regardless of the real recency.
472
Pressured Selling on http://topcoat.store. On adding a product to cart, a popup appears asking the user to upgrade their purchase.
471
Trick Questions on http://newbalance.co.uk. Normally, checkboxes are designed to be ticked to opt in. In this case however, the user is required to tick to opt out.
470
Visual Interference on http://greenfingers.com. The opt-out option is grayed out to indicate it is disabled or cannot be clicked, when it can.
469
Confirmshaming on http://radioshack.com. The option to dismiss the popup is framed to shame the user into avoiding it.
468
Limited Time on http://samsung.com. The website states that the deal is "Limited Time Only" without disclosing the deal's deadline.
467
Countdown Timer in a popup displayed on http://leesa.com. In this instance, the stated offer is valid even after the half hour long timer expires.
466
Countdown Timer on http://justfab.com. In this instance, the stated offer is valid even after the hour long timer expires.
465
Hidden Subscription on http://wsjwine.com. Selecting the WSJwine Advantage option does not reveal the recurring subscription of $89 unless "Learn More" is clicked on.
464
Hidden Subscription on http://ross-simons.com. Joining the VIP Rewards Club does not reveal the recurring subscription of $95 unless "Terms and conditions" is clicked on.
463
An exchange between Congresswoman Cindy Axne of Iowa and CEO of Robinhood Vlad Tenev "opened a window into a sick business model on Wall Street that is pumping out billionaires like Citadel’s Ken Griffin while seducing young people with the gamification of trading."
462
Clubhouse, the new audio-based social media app... is gaining lots of attention. Part of its popularity comes from it being pegged as the next social media giant. Beyond the hype, its epic product privacy failures are what warrants scrutiny.
461
Transcript of a 17 minute chat log of a consumer trying to cancel their New York Times subscription.
460
"Great limited time deal on http://fabletics.com @Fabletics. Oh wait... It's a #darkpattern. The countdown timer resets every time you refresh the page."
459
Although it is possible to stop notifications via the iOS operating system settings, if the user goes into the settings area of the clubhouse app, they are only able to temporarily pause notifications.
453
The meaning of a "tick" is not described (does it mean opt in, or opt out?). This ambiguity will drive higher opt-in rates.
452
This report argues that TikTok does not comply with the GDPR in a number of ways.
448
This high calorie snack is packaged in a deceptive manner by prominently showing a calorie count that appears to be for the whole packet, but upon closer inspection is just for a small portion. Further information is hidden using illegible text.
446
"...this one nearly got me. @trello really wants you to use their free trial... the start without is juuust below your view."
445
"I learned about a new feature Lyft quietly rolled out a few months ago. Drivers hate it. It's called priority mode and Lyft pitches it to drivers as a way to "stay busy... We'll prioritize you over other drivers." But it comes with a 10% pay cut."
442
The German "expat community" website @Internationsorglures their members into automatically renewing membership subscription plans & charges their credit cards without prior notification for yearly membership fees. If an @Internationsorg member decides not willing to accept that the Albatross membership was automatically renewed, they force their #darkpatterns on them by hiding the "downgrade" & "delete profile" options from the user interface & threat their members with debt collectors.
439
This is a very long legal agreement that the user can only read 10 lines at a time, making it more likely for users to give up and proceed, unawares of the content of the document.
438
The traditional square stop-button has been disappearing from media players across the board. This seems like a deliberate trend; a subtle tactic to keep you "captive" - don't present the user with any obvious option to stop watching and they will be less likely to think to.
437
"Legitimate Interest sounds like "you say no, but we're making it legitimate to track you". So I don't consent but you still have a legitimate right to have relationship with my privacy? How does that work? 🤔"
434
"Before you use, or subscribe to @Baremetrics, please make sure you read this. This happened today. I went to their app to try & unsubscribe because we feel that Stripe's own dashboard is good enough for us after they added reporting specifically.
432
Maybe don't say there's a chance to get a 25% discount when its literally impossible
431
"@myoddballs Maybe don't say there's a chance to get a 25% discount when its literally impossible"
430
If the user attempts to click go, the cookie pop-up may appear directly below their cursor just as they are about to click, causing them to inadvertently opt in to tracking.
429
When you try to find the unsubscribe button from peacock emails. Dark gray on a dark black background.
427
In the last days, the most recent Instagram update has been in the news for the worst reasons. Many users and influencers have publicly spoken out their dissatisfaction, namely James Charles, who, in a rant video, advised his followers not to update their apps.
423
Marktplaats.nl saves your email and spams you even if you don’t finish registering for an account
422
Before the American election we compared the experience of donating money to Donald Trump vs Joe Biden through their websites. Who uses dark patterns to trick users into donating more?
421
The account deletion process requires the user to check their email. This makes the process unnecessarily difficult.
420
"A group of researchers at Princeton University’s Center for Information Technology Policy (CITP) has just published the findings of its research into a collection of 100,000 political emails, including those from the Trump campaign. It found that the majority of emails used “dark patterns” to manipulate voters and trick donors."
419
Beekting.com provides customers with instructions on how to create fake notifications that play on cognitive biases.
417
Deceptive food packaging is everywhere. This packaging recommends that you eat 4 biscuits as part of a "balanced breakfast" but the calorie figures are for an 11.25g serving, which turns out to be just a single biscuit.
416
"Whereas some campaigns might communicate with supporters for the purpose of grass-roots organizing, the Trump emails I receive have only one purpose: to gin up contributions. And the solicitations are unlike any I’ve ever seen. Tonally, they diverge wildly from those of past presidential campaigns — or from anything that might be termed “presidential” at all."
415
Psychology Today website is a roach motel. You can't remove your credit card info, you can only change it. There is no way to stop the service through their website interface. Have to contact them to get it stopped.
414
Tesla owner says he butt-dialed a $4,280 Autopilot upgrade — and is still waiting on a refund. Dr. Ali Vaziri says he was charged for a $4,280 software upgrade for his Tesla without even being aware of opening the app. Other Tesla users have reported similar problems.
413
FT.com, making it very easy to sign up for a monthly charge of 28 € instead of cancelling subscription which was my intended purpose.
412
I'm pretty sure I observed a dark pattern with Spectrum cable's support chat. If I am right, they're trying to weed out people by making them wait as a sort of barrier to using chat.
410
This website uses a privacy management tool called TrustArc which makes it much slower to opt out of tracking than to opt in.
408
Running and cycling app Strava's Flyby privacy settings are automatically set to be shared with everyone. Thus users passing one another will be tagged in each other's runs, and able to access their full name, picture and a map of their running route.
407
"A new study out of Princeton shows that the vast majority of campaigns use dark patterns and clickbait subject lines to beg for donations."
405
Children’s Online Learning Program ABCmouse failed to disclose important information to consumers, leading many consumers to be renewed & charged for memberships without their consent
404
"At a time when many parents are looking for more opportunities for educational enrichment online, it is disappointing that services like ABCmouse have scammed millions of dollars from families through dark patterns, as alleged in the Commission’s complaint. By making it extremely difficult to cancel recurring subscription fees, ABCmouse engaged in conduct that was not only unethical, but also illegal."
403
A loan popup screen appears when a user logs in to Pakistani bank HBL's app. It features a picture, some text and Yes/No buttons to begin evaluation of your loan, all in English. This could lead to users who did not want a loan getting one and paying it back with 25-35% interest.
402
StoriesOnBoard does not allow users to cancel their subscription without sending an email or starting a support chat.
401
Wired's consent management platform shows unselected settings as having 'Objection applied'. A box to opt-in is labelled 'Remove objection'. Using the word 'objection' implies shaming the user for not having opted in.
400
The Tfl App's Privacy Settings offer a ‘Accept All’ but no ‘Reject All' option. For users not wanting to Accept All the option is to 'Manage Cookies' which then leads the requirement to 'Manage Partners’. Users may find this time-consuming and non-transparent.
395
Now TV takes subscribers wishing to cancel through multiple screens asking them if they're sure they wish to cancel before letting them select 'I still want to cancel'.
392
You've seen them before: the UX ploys designed to trick you into spending money, or make it nearly impossible to unsubscribe. Here's what to look out for.
391
"While nutrition and food labelling is in the news, here's a thread about the nutrition information labels which are required to appear on prepacked food in the UK, and how they can be manipulated with increasingly absurd definitions of a "serving". Examples follow..."
390
Numerous dark patterns employed by the Trump campaign.
383
A class action lawsuit was filed in June 2020, alleging that the New York Times has been violating California law by automatically renewing consumers’ subscriptions without proper authorization and making it “exceedingly difficult” to cancel existing subscriptions.
381
When a subscriber shares a link to an Airtable document, they are charged a year's subscription fee for each person a document is shared with. The charges are incurred without any notification or warning.
379
This coursera course looks free, which tempts users to register. Once they have registered, the website reveals that the course is not free.
373
Discount Tire Unsubscribe Dark Pattern? Here is default view.
370
The New Yorker's consent preferences are unclear. The option for ‘Do Not Sell My Personal Information’ appears to be on, implying the user has selected not to have their information sold, but the instructions say to move it to the left to turn it off. This is confusing.
369
Udemy Course Dark Pattern for Price Discount, Happened on multiple courses as soon as I clicked buy now or log in it would go back to the original price, I heard they were stealing professors lectures as well and not compensating them or dealing with copyright well either.
368
Ryanair's text for subscribing to their mailing list says 'If you don't wish to receive these offers, please opt-out' but the tick box is checked by default. This is confusing for the user - do they need to leave the box checked, or uncheck, to opt out?
364
Tried out @yousician, but sadly hit right away with @darkpatterns. Tap "Start with free trial" (primes me that I'm not committing to anything yet), give finger ID (almost an habitual thing, as it's required for free apps too) and you just signed up to a 145 USD/y plan.
363
Look at this misleading crap from @CondeNast. The switch labeled "do not sell my personal info" actually needs to be switched to OFF to keep info private, only explained in the small print. And even though I clicked "do not sell" to get this popup, it's set to ON by default!
362
I've received an email from @netflix asking me to "finalise the signup" when I don't remember registering. Worried about the identity theft etc went to a chat & discovered this is a "PROMOTIONAL EMAIL".
361
When you press the menu icon the result seems to randomly switch between displaying the full menu where you can choose to open the song in Spotify, save it, or share it, and the Apple Music only pop-up. Sometimes you can press it multiple times & get only one result or the other.