Deceptive Design – formerly darkpatterns.org

Reading list

Unknown: Confirmshaming.

Airtable ID

503

"No, I don't like savings"

Steve_Bromley | Mar 14, 2021

Mar 14, 2021

Checking in on Fast.

Airtable ID

502

For those of you that don’t know, Fast is a one-click and login checkout tool. To date, they’ve been primarily focused on ecommerce sites which puts them up against the likes of Shop Pay, Apple Pay and other simple purchase solutions...

Chris Frantz | Mar 12, 2021

Mar 12, 2021

Getting under your skin(s): A legal-ethical exploration of Fortnite’s transformation into a content delivery platform and its manipulative potential

Airtable ID

499

Academic analysis of how Fortnite is using its platform to manipulate users.

Marijn Sax, Jef Ausloos | Mar 11, 2021

Mar 11, 2021

Humble: placement of 'Add to Cart' button.

Airtable ID

500

Really disappointed in @humble for this UI design. The "add to cart" button adds a monthly subscription but is strategically placed to make users believe it will just get them the bundle instead. Not cool, @humble. You should be ashamed of yourselves.

Metallion98 | Mar 11, 2021

Mar 11, 2021

Windows: Edge promotion.

Airtable ID

501

Wow, the dark patterns in Windows to keep you on Edge are quite something. Search bing for Chrome leads to huge banner promo for Edge. Changing the default browser pops up promo for Edge.

cramforce | Mar 11, 2021

Mar 11, 2021

Figma: Hidden fees & pricing model.

Airtable ID

497

Hey @figmadesign, could you please tell people that they're being charged extra money if they submit this form with the "can edit" option? And maybe explain your pricing model INSIDE the app?

greg00r | Mar 09, 2021

Mar 09, 2021

T-Mobile will sell your web-usage data to advertisers unless you opt out.

Airtable ID

498

Data sales begin April 26 unless you opt out; T-Mobile claims it'll be anonymous.

Jon Brodkin | Mar 09, 2021

Mar 09, 2021

Talkspace, Headspace and Betterhelp: "data brokers".

Airtable ID

495

Yeah, unfortunately @talkspace @Headspace and @betterhelp are not therapy providers — they are data brokers mining your most intimate conversations & reselling them to 3rd parties incl. advertisers. You should not use them under any circumstances.

nandoodles | Mar 09, 2021

Mar 09, 2021

Unknown: cancelling subscription.

Airtable ID

496

This is how the software company does its best to raise the threshold for purchasing a cloud service. You can’t get out of the contract without talking to the “customer success team”.

Noste | Mar 09, 2021

Mar 09, 2021

Jumbo app: hidden skip button.

Airtable ID

494

Look at this dark pattern bullshit. Finding the skip button isn't supposed to be a game.

dankim | Mar 08, 2021

Mar 08, 2021

Confluent: Free credits.

Airtable ID

493

Received a surprise bill of $700+ USD from @confluentinc I believe I got this bill due to dark patterns in UX and I think Confluent can do *much better* to treat their customers right.

bartekci | Mar 07, 2021

Mar 07, 2021

Unknown: preferences opt-out.

Airtable ID

492

Over 680 trackers and options for one webpage. "Accept all" or open each single item from a dropdown to opt-out. This is insane.

lowresolution | Mar 05, 2021

Mar 05, 2021

LinkedIn: accessing messages.

Airtable ID

491

When engagement metrics drive the decision. On the left, Twitter’s email with the direct message text included. On the right, LinkedIn’s email forcing me to open the app to see the message. Drives me Bananas every time!

lil_dill | Mar 04, 2021

Mar 04, 2021

Xiaomi phones: Data collection.

Airtable ID

488

When turning off data collection on Xiaomi phones, you need to turn off every single system app and in between you need to wait 10 seconds.

InvisibleBryan | Mar 03, 2021

Mar 03, 2021

Google’s FLoC Is a Terrible Idea

Airtable ID

490

The third-party cookie is dying, and Google is trying to create its replacement. No one should mourn the death of the cookie as we know it.

Bennett Cyphers | Mar 03, 2021

Mar 03, 2021

How video games are becoming the next frontier in the ‘Tech Cold War’

Airtable ID

489

The 'platformisation' of the games industry is posing some serious challenges for Europe and the internet at large.

Markus Droemann | Mar 03, 2021

Mar 03, 2021

Statement of U.S. Sen. Mark R. Warner After Governor Northam Signed Privacy Legislation Into Law

Airtable ID

487

WASHINGTON – U.S. Sen. Mark R. Warner (D-VA) released the following statement after Governor Ralph Northam signed the Consumer Data Protection Act into state law:

| Mar 02, 2021

Mar 02, 2021

Asana: Per-seat pricing.

Airtable ID

486

Is there any other well known SaaS company besides @asana that charges per-seat pricing but uses this dark pattern

JeremyWeir | Mar 02, 2021

Mar 02, 2021

Zipcar: subscription plans.

Airtable ID

485

What's the difference between Zipcar's $7, $8, and $10 plans?

darkpatterns | Mar 02, 2021

Mar 02, 2021

New York Times: cancel subscription.

Airtable ID

483

New York Times makes it intentionally difficult and time consuming to cancel subscription. #forcedcontinuance i finally had to cancel my credit card after trying on chat 3 times, being made to wait and "dropped service". For Shame

martylafl | Mar 01, 2021

Mar 01, 2021

Samsung: Marketing information settings.

Airtable ID

484

Samsung's stock health app now showing ads on a friend's Samsung S9 phone, which he bought for hundreds of €.

WolfieChristl | Mar 01, 2021

Mar 01, 2021

EPIC Files D.C. Consumer Protection Complaint Against Amazon Over Unfair and Deceptive User Interface

Airtable ID

482

EPIC has filed a complaint with the D.C. Attorney General alleging that Amazon unlawfully employs manipulative "dark patterns" in the Amazon Prime subscription cancellation process.

| Feb 28, 2021

Feb 28, 2021

Unknown: cookie permissions menu.

Airtable ID

481

This is the worst cookie permissions menu I've seen. You can't tell what is turned on and what is off. The default when the menu opens up is the top three, with off in gray. When you click on off, you see both off and on without a gray filter. So is this on or off?

KimZetter | Feb 26, 2021

Feb 26, 2021

"Fine Print" lesson

Airtable ID

478

Font size can be the difference between compliance and a class action lawsuit

@RobertFreundLaw | Feb 25, 2021

Feb 25, 2021

Quartz: subscription details.

Airtable ID

479

so quartz won't even tell you how much it charges for a subscription unless you give it your email, which automatically subscribes you to a newsletter

juliacarriew | Feb 25, 2021

Feb 25, 2021

Can Clubhouse Move Fast Without Breaking Things?

Airtable ID

480

The 11-month old audio social network is compelling. It also has some very grown-up problems.

Kevin Roose | Feb 25, 2021

Feb 25, 2021

WSJwine: Hidden Subscription.

Airtable ID

465

Hidden Subscription on http://wsjwine.com. Selecting the WSJwine Advantage option does not reveal the recurring subscription of $89 unless "Learn More" is clicked on.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Ross-simons.com: VIP Rewards Club.

Airtable ID

464

Hidden Subscription on http://ross-simons.com. Joining the VIP Rewards Club does not reveal the recurring subscription of $95 unless "Terms and conditions" is clicked on.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Justfab.com: Countdown timer.

Airtable ID

466

Countdown Timer on http://justfab.com. In this instance, the stated offer is valid even after the hour long timer expires.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Thredup.com: Activity Notification.

Airtable ID

473

Activity Notification on http://thredup.com highlighting the names and locations of those who purchased the product. The message always signals sold products as "just saved", regardless of the real recency.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Orthofeet.com: Low stock message.

Airtable ID

477

Low-stock Message on http://orthofeet.com. The message does not disclose the quantity in stock to users and appears for all products on the website.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Radioshack: confirmshaming.

Airtable ID

469

Confirmshaming on http://radioshack.com. The option to dismiss the popup is framed to shame the user into avoiding it.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Greenfingers: opt-out option.

Airtable ID

470

Visual Interference on http://greenfingers.com. The opt-out option is grayed out to indicate it is disabled or cannot be clicked, when it can.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

6pm.com: Low-stock message.

Airtable ID

476

Low-stock Message on http://6pm.com. Choosing product options shows Only 3 left in stock. The out-of-stock message makes it always seem that the item just sold out.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

New Balance: opt-out option.

Airtable ID

471

Trick Questions on http://newbalance.co.uk. Normally, checkboxes are designed to be ticked to opt in. In this case however, the user is required to tick to opt out.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

JC Penney: Activity Notification.

Airtable ID

474

Activity Notification on http://jcpenney.com highlighting the number of people who viewed the product in the last day.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Leesa.com: Countdown Timer.

Airtable ID

467

Countdown Timer in a popup displayed on http://leesa.com. In this instance, the stated offer is valid even after the half hour long timer expires.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Spanx: Testimonials.

Airtable ID

475

Testimonials on http://spanx.com. The website does not disclose how these were sourced, or whether they were submitted by actual customers.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Samsung.com: Limited Time.

Airtable ID

468

Limited Time on http://samsung.com. The website states that the deal is "Limited Time Only" without disclosing the deal's deadline.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

Top Coat: Pressured selling.

Airtable ID

472

Pressured Selling on http://topcoat.store. On adding a product to cart, a popup appears asking the user to upgrade their purchase.

Mathur, Arunesh; Acar, Gunes; Friedman, Michael J.; Lucherini, Elena; Mayer, Jonathan; Chetty, Marshini; Narayanan, Arvind | Feb 21, 2021

Feb 21, 2021

When FOMO Trumps Privacy: The Clubhouse Edition

Airtable ID

462

Clubhouse, the new audio-based social media app... is gaining lots of attention. Part of its popularity comes from it being pegged as the next social media giant. Beyond the hype, its epic product privacy failures are what warrants scrutiny.

Lourdes Turrecha | Feb 19, 2021

Feb 19, 2021

GameStop Hearing Exposes a Sick Business Model Destined to Exacerbate Wealth Inequality in America

Airtable ID

463

An exchange between Congresswoman Cindy Axne of Iowa and CEO of Robinhood Vlad Tenev "opened a window into a sick business model on Wall Street that is pumping out billionaires like Citadel’s Ken Griffin while seducing young people with the gamification of trading."

Pam Martens and Russ Martens | Feb 19, 2021

Feb 19, 2021

Fake countdown timer on Fabletics.com.

Airtable ID

460

"Great limited time deal on http://fabletics.com @Fabletics. Oh wait... It's a #darkpattern. The countdown timer resets every time you refresh the page."

constanta_rosca | Feb 18, 2021

Feb 18, 2021

Before buying a NYT subscription, here's what it'll take to cancel it .

Airtable ID

461

Transcript of a 17 minute chat log of a consumer trying to cancel their New York Times subscription.

jandll | Feb 18, 2021

Feb 18, 2021

Clubhouse app makes it possible for users to pause notifications but not stop them completely from the in-app settings.

Airtable ID

459

Although it is possible to stop notifications via the iOS operating system settings, if the user goes into the settings area of the clubhouse app, they are only able to temporarily pause notifications.

wichsp | Feb 15, 2021

Feb 15, 2021

Microsoft interrupts users during Windows boot sequence to nudge them to switch to Microsoft Edge web browser.

Airtable ID

458

Despite the user already having chosen their preferred web browser and search engine, Microsoft forces users to consider switching to Edge and Bing. If the user is not paying attention, they may mistakenly opt in to this change.

KimbleyIT | Feb 15, 2021

Feb 15, 2021

Buyer beware: Massive experiment shows why ticket sellers hit you with last-second fees

Airtable ID

457

News article summarising the findings from the research paper "Price Salience and Product Choice". "StubHub concluded that so-called “drip pricing” [...] resulted in people spending about 21% more."

Morgan Foy | Feb 09, 2021

Feb 09, 2021

The Negative Side of UX/UI Design — The Scary Side of Design

Airtable ID

456

"In today's video, we will go through dark patterns in UI and UX. These patterns are often misleading and almost blackmailing in nature. They make you feel bad about certain decisions you take and only benefit the business."

Punit Chawla | Feb 08, 2021

Feb 08, 2021

Les dark patterns ou comment ruiner la navigation Internet

Airtable ID

455

Des fenêtres de navigation qui s’ouvrent inopinément, des couleurs criardes qui attirent l’œil, des caractères minuscules… Internet est rempli de désagréments en tout genre. Tout ceci est savamment conçu pour piéger l’internaute et porte un nom : les dark patterns. Explications.

Lorraine Redaud | Feb 08, 2021

Feb 08, 2021

Ethical.net

Airtable ID

454

A not-for-profit project building a collaborative, online directory of ethical companies of all kinds.

| Feb 04, 2021

Feb 04, 2021

Does ticking the boxes enable or disable data sharing and targeted ads?

Airtable ID

453

The meaning of a "tick" is not described (does it mean opt in, or opt out?). This ambiguity will drive higher opt-in rates.

airavn | Feb 02, 2021

Feb 02, 2021

End User Accounts of Dark Patterns as Felt Manipulation

Airtable ID

451

This paper provides the end-user perspective of the felt manipulation without directly using the language of dark patterns, but the examples illustrating some strategies that align with dark patterns defined in the literature.

Gray, C. M., Chen, J., Chivukula, S. S., & Qu, L | Feb 01, 2021

Feb 01, 2021

What Kind of Work Do “Asshole Designers” Create? Describing Properties of Ethical Concern on Reddit

Airtable ID

450

This paper introduces the concept of "Asshole Design" and described the properties of asshole designers. The most related part of this paper is the authors differentiating dark patterns to asshole design properties, emphasizing the definition of dark patterns in relation to bad designs, value-centered, and asshole designs.

Gray, C. M., Chivukula, S. S., & Lee, A | Feb 01, 2021

Feb 01, 2021

CONFUSING BY DESIGN: A Data Protection Law Analysis of TikTok’s Privacy Policy

Airtable ID

452

This report argues that TikTok does not comply with the GDPR in a number of ways.

Dr. J. Ausloos & Dr. V. Verdoodt | Feb 01, 2021

Feb 01, 2021

Lawmakers Take Aim at Insidious Digital ‘Dark Patterns’

Airtable ID

449

A new California law (the California Privacy Rights Act) prohibits efforts to trick consumers into handing over data or money. A bill in Washington state (SB 5062 - 2021-22) used similar language.

Tom Simonite | Jan 29, 2021

Jan 29, 2021

Why I'm losing faith in UX

Airtable ID

447

"UX doesn't live up to its original meaning of 'user experience.' Instead, much of the discipline today, as it's practiced in Big Tech firms, is better described by a new name. UX is now 'user exploitation.'"

Mark Hurst | Jan 28, 2021

Jan 28, 2021

Graze UK food brand uses extremely low contrast text to show calorie information.

Airtable ID

448

This high calorie snack is packaged in a deceptive manner by prominently showing a calorie count that appears to be for the whole packet, but upon closer inspection is just for a small portion. Further information is hidden using illegible text.

darkpatterns | Jan 28, 2021

Jan 28, 2021

Trello hides the link to sign up without a premium subscription .

Airtable ID

446

"...this one nearly got me. @trello really wants you to use their free trial... the start without is juuust below your view."

ohhellohellohii | Jan 27, 2021

Jan 27, 2021

Lyft priority mode gives drivers extra work but comes with a 10% pay cut.

Airtable ID

445

"I learned about a new feature Lyft quietly rolled out a few months ago. Drivers hate it. It's called priority mode and Lyft pitches it to drivers as a way to "stay busy... We'll prioritize you over other drivers." But it comes with a 10% pay cut."

darakerr | Jan 22, 2021

Jan 22, 2021

The end of dark patterns in “cookie walls”: German court bans deceptive designs

Airtable ID

444

The Federation of German Consumer Organisations (vzbv) filed a complaint against “advocado”, an online service that helps people find a lawyer. With its lawsuit, the consumer protection group challenged the use of dark patterns in cookie banners used.

Peter Hense | Jan 21, 2021

Jan 21, 2021

Youtube uses a hidden opt-out button in a full-screen premium upsell.

Airtable ID

443

"Getting desperate now? This came up when I opened the @YouTube app. I don't want premium. I don't want a trial. I've said that at least a hundred times so far, now this without even a close button. Talk about @darkpatterns

Bigolslabomeat | Jan 20, 2021

Jan 20, 2021

Internations.org uses Roach Motel and Forced Continuity Dark Patterns.

Airtable ID

442

The German "expat community" website @Internationsorglures their members into automatically renewing membership subscription plans & charges their credit cards without prior notification for yearly membership fees. If an @Internationsorg member decides not willing to accept that the Albatross membership was automatically renewed, they force their #darkpatterns on them by hiding the "downgrade" & "delete profile" options from the user interface & threat their members with debt collectors.

KristinaVonK | Jan 17, 2021

Jan 17, 2021

The Norwegian Consumer Council files a legal complaint against Amazon for breaches of the Unfair Commercial Practices Directive, regarding the the cancellation process for Amazon Prime.

Airtable ID

441

The Norwegian Consumer Council’s study analysed the cancellation process for Amazon Prime. The analysis shows that consumers who want to leave the service are faced with a large number of hurdles, including complicated navigation menus, skewed wording, confusing choices, and repeated nudging. Throughout the process, Amazon manipulates users through wording and graphic design, making the process needlessly difficult and frustrating to understand.

Finn Myrstad & Øyvind H. Kaldestad | Jan 14, 2021

Jan 14, 2021

California Voters Approve (Another) Overhaul of California Consumer Privacy Laws: Meet the California Privacy Rights Act

Airtable ID

440

The CPRA defines a “dark pattern” as “a user interface designed or manipulated with the substantial effect of subverting or impairing user autonomy, decision-making, or choice” and clarifies that it should be “further defined by regulation.

Paul W. Sweeney, Jr., Tara C. Clancy & Gregory T. Lewis | Jan 13, 2021

Jan 13, 2021

The UPS Legal Agreement is hard to read, requring the user to scroll through the entire document with just 10 lines visible.

Airtable ID

439

This is a very long legal agreement that the user can only read 10 lines at a time, making it more likely for users to give up and proceed, unawares of the content of the document.

fonix232 | Jan 12, 2021

Jan 12, 2021

"Dark Patterns" Make Their Appearance in California's New Privacy Law

Airtable ID

436

"First, the CPRA adds a new definition of "consent" to the CCPA. The new definition explicitly states that "[A]greement obtained through the use of dark patterns does not constitute consent." Then, paralleling the definitions from Deceived by Design and the DETOUR Act, the CPRA defines a "dark pattern" as "a user interface designed or manipulated with the substantial effect of subverting or impairing user autonomy, decision-making, or choice, as further defined by regulation." Finally, the law directs that regulations regarding the sale or sharing of personal information ensure that a business obtaining consumer consent to such sale or sharing "does not make use of any dark patterns.""

Christopher W. Savage | Dec 30, 2020

Dec 30, 2020

The Telegraph uses the term "Legitimate Interest" in which to hide the means to opt out of personalised ads and ad tracking.

Airtable ID

437

"Legitimate Interest sounds like "you say no, but we're making it legitimate to track you". So I don't consent but you still have a legitimate right to have relationship with my privacy? How does that work? 🤔"

PtitBen | Dec 30, 2020

Dec 30, 2020

Netflix, HBO, YouTube and Amazon Prime: Missing stop buttons.

Airtable ID

438

The traditional square stop-button has been disappearing from media players across the board. This seems like a deliberate trend; a subtle tactic to keep you "captive" - don't present the user with any obvious option to stop watching and they will be less likely to think to.

mindplaydk | Dec 30, 2020

Dec 30, 2020

Google: Enabling YouTube history.

Airtable ID

435

Google appear to be tricking the user into 'enabling YouTube history' (in this case it had been disabled) so that the user can then 'choose an auto-delete option' for that history.

croppyboi | Dec 28, 2020

Dec 28, 2020

Baremetrics make it very hard to cancel premium subscriptions.

Airtable ID

434

"Before you use, or subscribe to @Baremetrics, please make sure you read this. This happened today. I went to their app to try & unsubscribe because we feel that Stripe's own dashboard is good enough for us after they added reporting specifically.

cmdkhalilov | Dec 22, 2020

Dec 22, 2020

The CNIL’s restricted committee imposes a financial penalty of 50 Million euros against GOOGLE LLC

Airtable ID

433

On 21 January 2019, the CNIL’s restricted committee imposed a financial penalty of 50 Million euros against the company GOOGLE LLC, in accordance with the General Data Protection Regulation (GDPR), for lack of transparency, inadequate information and lack of valid consent regarding the ads personalization.

Cnil | Dec 10, 2020

Dec 10, 2020

Oddballs: Promoting non-existent discount.

Airtable ID

432

Maybe don't say there's a chance to get a 25% discount when its literally impossible

Mr__Nitrogen | Dec 07, 2020

Dec 07, 2020

A fake "wheel of fortune" game of chance that is impossible to win on myoddballs.com

Airtable ID

431

"@myoddballs Maybe don't say there's a chance to get a 25% discount when its literally impossible"

Mr__Nitrogen | Dec 07, 2020

Dec 07, 2020

Ikea's cookie agree button pops up right on top of the "go" button right before you click it.

Airtable ID

430

If the user attempts to click go, the cookie pop-up may appear directly below their cursor just as they are about to click, causing them to inadvertently opt in to tracking.

shadic108 | Nov 30, 2020

Nov 30, 2020

Peacock TV: Unsubscribe.

Airtable ID

429

When you try to find the unsubscribe button from peacock emails. Dark gray on a dark black background.

gtfohbitchass | Nov 22, 2020

Nov 22, 2020

How Facebook decided to capitalise on your muscle memory .

Airtable ID

428

The instagram redesign involved moving a new shopping button to where the "like" button used to be, causing many users to tap it by mistake.

kwiecinski_one | Nov 20, 2020

Nov 20, 2020

Is the New Instagram Update a New Form of Dark Pattern?

Airtable ID

427

In the last days, the most recent Instagram update has been in the news for the worst reasons. Many users and influencers have publicly spoken out their dissatisfaction, namely James Charles, who, in a rant video, advised his followers not to update their apps.

Mariana V | Nov 19, 2020

Nov 19, 2020

Google Calendar: Auto-adding Google Meet when others are added to an event.

Airtable ID

426

Google Calendar has always had a "Add Google Meet / Google Hangout" option on calendar meeting invites, but recently auto-adds the Google Meet if you add others to the calendar invite, without any notification.

osiris679 | Nov 16, 2020

Nov 16, 2020

Hanlon’s razor & how it applies to “asshole design”

Airtable ID

425

"Video about the difference between dark patterns & things badly designed by accident. With some hilarious examples of bad design"

Unusable podcast | Nov 07, 2020

Nov 07, 2020

Apple iOS14: Pestering to install Siri.

Airtable ID

424

Upgraded to iOS 14. Apple says "setup hey Siri" and has "setup later in settings" under it in small text Tap that, then continue with normal Siri Giant red 1 on settings Have to repeat above Also have to reenable dictation on my keyboard.

JoinMyFramily0118999 | Nov 06, 2020

Nov 06, 2020

Marktplaats.nl: Unsolicited marketing emails.

Airtable ID

423

Marktplaats.nl saves your email and spams you even if you don’t finish registering for an account

Anon | Oct 31, 2020

Oct 31, 2020

Dark patterns in US election websites

Airtable ID

422

Before the American election we compared the experience of donating money to Donald Trump vs Joe Biden through their websites. Who uses dark patterns to trick users into donating more?

Unusable podcast | Oct 29, 2020

Oct 29, 2020

Booking.com pretends that it has a working button for delete account.

Airtable ID

421

The account deletion process requires the user to check their email. This makes the process unnecessarily difficult.

Joliejule | Oct 26, 2020

Oct 26, 2020

All the President’s Spam

Airtable ID

420

"A group of researchers at Princeton University’s Center for Information Technology Policy (CITP) has just published the findings of its research into a collection of 100,000 political emails, including those from the Trump campaign. It found that the majority of emails used “dark patterns” to manipulate voters and trick donors."

Stephen Hutcheon, Inga Ting and Katia Shatoba | Oct 22, 2020

Oct 22, 2020

Beekting: guidance for creating Dark Patterns.

Airtable ID

419

Beekting.com provides customers with instructions on how to create fake notifications that play on cognitive biases.

harrybr | Oct 20, 2020

Oct 20, 2020

Dark patterns powered by machine learning: an intelligent combination

Airtable ID

418

Like millions of others, Netflix r̶e̶c̶o̶m̶m̶e̶n̶d̶e̶d̶ autoplayed The Social Dilemma documentary to my iPhone, and it made an impression.

Zakary Kinnaird | Oct 13, 2020

Oct 13, 2020

Belvita Breakfast Golden Oats packaging shows misleading information about calories.

Airtable ID

417

Deceptive food packaging is everywhere. This packaging recommends that you eat 4 biscuits as part of a "balanced breakfast" but the calorie figures are for an 11.25g serving, which turns out to be just a single biscuit.

elocemearg | Oct 10, 2020

Oct 10, 2020

Trump’s campaign lures donors with absurd financial promises — and insults

Airtable ID

416

"Whereas some campaigns might communicate with supporters for the purpose of grass-roots organizing, the Trump emails I receive have only one purpose: to gin up contributions. And the solicitations are unlike any I’ve ever seen. Tonally, they diverge wildly from those of past presidential campaigns — or from anything that might be termed “presidential” at all."

Ben Adler | Oct 09, 2020

Oct 09, 2020

Tesla: Butt-dialed upgrades.

Airtable ID

414

Tesla owner says he butt-dialed a $4,280 Autopilot upgrade — and is still waiting on a refund. Dr. Ali Vaziri says he was charged for a $4,280 software upgrade for his Tesla without even being aware of opening the app. Other Tesla users have reported similar problems.

Lora Kolodny | Oct 07, 2020

Oct 07, 2020

Psychology Today: Unsubscribe.

Airtable ID

415

Psychology Today website is a roach motel. You can't remove your credit card info, you can only change it. There is no way to stop the service through their website interface. Have to contact them to get it stopped.

bzipitidoo | Oct 07, 2020

Oct 07, 2020

FT.com: Cancelling subscription.

Airtable ID

413

FT.com, making it very easy to sign up for a monthly charge of 28 € instead of cancelling subscription which was my intended purpose.

buheeh | Oct 05, 2020

Oct 05, 2020

Spectrum cable: Support chat.

Airtable ID

412

I'm pretty sure I observed a dark pattern with Spectrum cable's support chat. If I am right, they're trying to weed out people by making them wait as a sort of barrier to using chat.

adhd | Sep 29, 2020

Sep 29, 2020

Dark Patterns and the Legal Requirements of Consent Banners: An Interaction Criticism Perspective

Airtable ID

411

An interaction criticism analysis of dark patterns in consent banners.

Colin M. Gray, Cristiana Santos, Nataliia Bielova, Michael Toth, Damian Clifford | Sep 21, 2020

Sep 21, 2020

When you opt out of cookies in wwe.com, it shows a processing screen which takes about a minute to complete. If you click 'accept', it is processed instantly .

Airtable ID

410

This website uses a privacy management tool called TrustArc which makes it much slower to opt out of tracking than to opt in.

Glassput | Sep 21, 2020

Sep 21, 2020

Apple OS 16: tracking settings.

Airtable ID

409

When confirming preferences to 'Allow Apps to Request to Track', the text is confusing and does not make it clear whether apps are not allowed to track the user, or won’t have to ask before tracking them.

airavn | Sep 17, 2020

Sep 17, 2020

Strava: Flyby privacy settings.

Airtable ID

408

Running and cycling app Strava's Flyby privacy settings are automatically set to be shared with everyone. Thus users passing one another will be tagged in each other's runs, and able to access their full name, picture and a map of their running route.

MrAndrew | Sep 14, 2020

Sep 14, 2020

'Dark Patterns': Online Manipulation of Consumers

Airtable ID

406

In this video Professor Lior J. Strahilevitz presents new experimental research on Dark Patterns. He examines their effectiveness, and assesses the role of market forces and legal regulation in constraining their use.

Lior J. Strahilevitz | Sep 10, 2020

Sep 10, 2020

How campaigns use manipulative tricks to convince you to open their emails

Airtable ID

407

"A new study out of Princeton shows that the vast majority of campaigns use dark patterns and clickbait subject lines to beg for donations."

Mark Sullivan | Sep 10, 2020

Sep 10, 2020

Statement of Commissioner Rohit Chopra Regarding Dark Patterns in the Matter of Age of Learning, Inc. Commission File Number 1723186

Airtable ID

404

"At a time when many parents are looking for more opportunities for educational enrichment online, it is disappointing that services like ABCmouse have scammed millions of dollars from families through dark patterns, as alleged in the Commission’s complaint. By making it extremely difficult to cancel recurring subscription fees, ABCmouse engaged in conduct that was not only unethical, but also illegal."

Rohit Chopra | Sep 02, 2020

Sep 02, 2020

ABC Mouse: charging and renewing memberships without consent.

Airtable ID

405

Children’s Online Learning Program ABCmouse failed to disclose important information to consumers, leading many consumers to be renewed & charged for memberships without their consent

| Sep 02, 2020

Sep 02, 2020